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Saturday unless noted otherwise in the shipping information on the page itself.
Your order has to be placed before Saturday 8 AM CE(S)T to be shipped the same Saturday. Orders placed after 8 AM will be shipped the next Saturday.
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Shipping is automatically calculated at checkout. The delivery location determines the cost.
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We don't ship internationally yet, but it is in our planning!
Please note that charges only include delivery; therefore non-US customers will be responsible for any import duties and local taxes.
Customs forms will not be adjusted to display "gift" or lower amount to avoid these fees. Shipping is automated.
Returns, exchanges, or cancellations are not accepted. Faulty goods will be replaced on a case by case basis if adequate evidence is provided.
We are not responsible for lost, stolen, or damaged shipments.
Refunds will not be issued for items that have been marked as delivered. Please contact the mail carrier to locate the parcel with the tracking number provided.
If your order is damaged in transit you must file a damage report to your local postal service, and send an email to studiounexpected@gmail.com including pictures of the damaged item(s).